Impact of Information Sharing on Operational Effectiveness in Food and Beverages Industry in Nigeria
Vol 3 Issue 2
The impact of information sharing on operational effectiveness was the focal point of this study. It examined the influence of information sharing on quality, delivery speed and operational cost. From extant literature, the concept of information sharing and operational effectiveness was critically examined. Information is a key construct of supply chain management and represents one of the three flows that needs to be integrated to achieve effective supply chain integration. The target population for this study was fourteen (14) food and beverages firms in Nigeria domiciled in Rivers State, and a sample of 70 respondents were drawn from the managements of the selected firms under our study. A self-administered structured questionnaire was used to collect primary data and data obtained through the survey instrument were analyzed. The testing of hypotheses was done using Spearman Rank Order Correlation Coefficient Statistical Tool and Least Squares Regression Tool and the reliability of the research instrument was tested using the Cronbach’s Alpha which revealed that all the scores of the variables satisfied the standard Cronbach’s Alpha threshold of 0.7. By means of the SPSS version 20.0, frequencies were computed to show the sample characteristics. The study finds that; information sharing positively influences operational effectiveness and its measures; quality, delivery speed and operational cost. Based on the findings of this study, the paper concludes that information sharing has a positive and significant influence on operational effectiveness. The paper therefore recommends that managers should ensure that there is accuracy, relevance and completeness of information shared. Mangers who actively model information sharing lead by example and demonstrate that the open and timely sharing of significant information is valuable for the organization.
