Automated Human Resource System and Organizational Ability in Telecommunication Firms in South-South, Nigeria
Vol.6 Issue 3
This study investigated the relationship between automated human resource system and organizational agility in telecommunication firms in South-South, Nigeria. The study adopted a cross-sectional survey in its investigation of the variables. Primary data was generated through self- administered questionnaire. The population for the study was fifty-nine (59) top and middle management staff from 4 telecommunication firms with location spread across the South-South states. The study adopted the whole population as its sample size making it a census study. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient with the aid of Statistical Package for Social Sciences version 23.0. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The findings revealed that there is a significant relationship between automated system and organizational agility in telecommunication firms in South-South, Nigeria. This study concludes that automated HR systems when adopted by telecommunication firms in South-South, Nigeria improves organizational agility. This study has re-echoed the need for firms to become technologically driven in order to survive the 21st century dynamic challenges. Therefore, the study recommends that the management should invest more in automated system so that human resource manager can give less attention to doing routine work and rather dedicate more time towards delivering creative services that will strategically enhance organizational competitiveness.
